Demand for custom AI chatbots leads to hiring push at Happiest Minds Tech

Posted on by

Posted by Alex Gabriel Simon

A technology official said companies across industries are asking for safe and reliable ways to use ChatGPT-like services, creating an opportunity for software developers that goes far beyond generative AI leaders such as OpenAI and Alphabet Inc. in Google.

 

India’s Asaad Minds Technologies Ltd. plans to hire 1,300 software engineers, the largest employee growth ever for an IT services company, as it builds its artificial intelligence business to meet the needs of clients in sectors such as education and healthcare that seek to capitalize on emerging technology, said the co-founder. Joseph Ananthraju in an interview. It now employs about 5,000 people.

Hapis Minds is also in talks to partner with OpenAI backer Microsoft for better access to ChatGPT, Ananthraju said, as it seeks to outpace rivals in India’s huge IT industry. While AI still represents a small portion of Happiest Minds’ sales, it is one of the fastest growing segments for the 12-year-old company.

He said the company, which gets its revenue from helping companies digitize their services, is building tools that run on top of ChatGPT, and are customized to their customers’ needs. This includes safeguards to allow companies to use ChatGPT without sharing proprietary data and intellectual property, which is a major privacy concern for their customers.

“Customers want to get the most out of ChatGPT,” said Anantharaju. “We’re beginning to show these add-on capabilities to our customers.”

Another tool for the happiest minds, said Sridhar Mantha, chief technology officer, can detect emotions in podcast texts generated by AI and read the text aloud like a human, instead of doing it in a monotonous machine voice.

It will certainly take some time to see how the happiest minds bet will play because competitors are also jumping into the AI ​​frenzy. We will have to wait at least 10 months to get more clarity,” said Piyush Pandey, an analyst at Yes Securities. “Propulsion with AI certainly holds a lot of potential, but larger companies with more resources may be able to build on it faster.”

Happiest Minds has weathered the global downturn in the tech industry relatively well, said Pandey, who recommends the stock. Its stock is up nearly 20% from its March low, outperforming India’s two IT giants Tata Consultancy Services Ltd. and Infosys Ltd.

Happy Minds was founded by Ashok Sota, a technology industry pioneer who has headed three outsourcing companies. Shares have risen more than fivefold since their initial public offering in September 2020.