TRAI releases consultation paper for telecommunication networks to show name of caller on mobile phones

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TRAI advisory paper: The Telecommunications Regulatory Authority of India (TRAI) on Tuesday issued an advisory paper on “Introducing Connection Name Display (CNAP) in Telecom Networks”. This is mainly to stop spam and scam calls.

The mechanism is to display the name of the caller on mobile phones.

“The Department of Communications (DoT) by reference dated 21.03.2022 has requested the Authority to submit its recommendations under Section 11(1)(a) of the TRAI Act 1997 (as amended) on the introduction of Connection Name Display (CNAP) facility in the Indian Telecom Network” .

Written comments from stakeholders on the issues raised in the consultation paper were invited by December 27, 2022. The counter-proposals date has been held to January 10, 2023.

Also, DoT asked TRAI to prepare a framework regarding this on March 21, 2022, after this new rule, people will be able to avoid fake calls and spam easily. Through this, the client will have complete information about the caller.

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The customer can easily decide whether he/she should answer the call or not. This arrangement can be made for both phone calls and online.

After starting this TRAI service, all users will officially see pictures, names, numbers and other things on the phone screen automatically. According to the information provided by TRAI, this new facility could be started soon across India.