Online grocery shopping permeates Tier-III,-IV: LocalCircles study
Since Covid-19, online grocery delivery has evolved in Tier-I and -II. This has now reached Tier-III and -IV. LocalCircles conducted a study to find how consumers are buying groceries online.
24 hrs the new delivery time for online platforms
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Blinkit, Swiggy Instamart, and Zepto deliver in 8-20 mins -
Flipkart in 16-36 hrs -
BigBasket delivers in 15-30 mins -
JioMart in 24-72 hrs -
Amazon Fresh in 3-9 hrs
Note: The survey was conducted with over 70K people
Ratings*
Amazon Fresh and Zepto lead among online grocery platforms reviewed
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Amazon Fresh and Zepto have scored highest with 3.5/5 -
BigBasket, Flipkart, Blinkit, Swiggy Instamart, scored 3/5 -
JioMart got the lowest score of 2.5/5
Amazon Fresh & Flipkart received the highest rating for value pricing
Q-commerce a GenZ phenomenon
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2 in 3 consumers who use online grocery platforms to purchase groceries say they prefer a 3–24 hour delivery window with no delivery fee -
17% want their grocery delivered within 30 mins
First Published: Jul 08 2024 | 10:31 PM IST